LIBRARY FAQs

Operation Hour

UiTM Library Shah Alam Campus operation is close starting 14th October 2020 until 27th October 2020 or until further notice due to Movement Control Order (MCO).However, the operation of UiTM library services other than Shah Alam campus is depend on the campus management respectively.

Latest:
Library operation hours to library users (Students/Staff and External Members) are closed until March 4, 2021 and open to users starting March 5, 2021 limited to selected categories allowed by the university. (Changes in operation hours are subject to amendment and will be notified from time to time based on national security announcement and university instructions).

Book Delivery Service

1. Search book in OPAC (https://library.uitm.edu.my/opac.html). Use Student ID Number and Passport Number. Only student with active status allow to access OPAC.
2. Fill up this form:
- Shah Alam campus : https://bit.ly/pinjamanbuku
- Puncak Alam/Puncak Perdana/Dengkil/Sg. Buloh campus : http://qr.library.uitm.edu.my/pinjambukuuitmselangor

Only student with active status allow to borrow books. User may opt to choose delivery method (self-pick up/by hand within campus area) or courier.
3. Request will be processed based on working days except weekend/public holiday. User will be notified via email for successful/unsuccessful request.
5. This service is open to all UiTM staff and students. Subject to eligibility loan.
6. User is responsible to return the library books after the loan period expires and understand the late fines charges for students / salary deductions (staff) that will be imposed.
7. Contact us on Chat with Librarian https://ptar.uitm.edu.my/libchat/ for more details.

Return book

Book returns can be made in 3 ways :

i) Book Drop Machine outside the library.
ii) By Hand at the main entrance of UiTM Shah Alam by completing the following form: http://qr.library.uitm.edu.my/bookreturn
ii) By post to the address by completing the following form: http://qr.library.uitm.edu.my/bookreturn

Customer Relations Unit
Customer Service Division
Tun Abdul Razak Utama Library,
Universiti Teknologi MARA,
40450 Shah Alam, Selangor
U/P: Book Return
(Shipping costs and risk of material loss are borne by the student)

Library will inform users the return book status via email.

Overdue Materials

All material due dates have been adjusted to 2nd October 2020 due to Movement Control Order (MCO), please check your account to confirm at https://library.uitm.edu.my/opac.html. If your account is still listing material as overdue, please contact us through Chat With Librarian.

Fine Due

All fine due are automatically waived during MCO period except overdue materials before 18th March 2020.

Late Fee Payment

Payment of late fines can be made through online banking Payment of late fines can be made through Online Cashless via Library Fines Payment MyKM https://mykm.uitm.edu.my/

For further information, please contact the Customer Service Counter 03-55443716 (8 am-5pm, Monday -Friday).

Chat with Librarian

The Chat with Librarian service is available for research questions and general information. Questions will be answered the next day through email if no librarian is online.

E-Resources (books, journals, other databases)

All of our electronic resources will be available.Users may access digital collection such as exam paper, institutional repositories, articles, online databases 24/7. Login via https://library.uitm.edu.my/en/collection

Interlibrary Loan

Requests such as books and articles for Interlibrary Loan services involving other Public University Libraries need to go through https://library.uitm.edu.my/opac.html. Select My Account Menu> Inter Library Loan. However, request process will take some time depending on the response from other libraries involved in the closure of library operations during this Movement Control Order period. Refer to the Interlibrary Loan video guides at https://library.uitm.edu.my/en/ptar-services/library-guide-video

Community and Visitor

The library is closed to community users, until further notice. Community users will be unable to access resources until the library reopens. We apologize in advance for any inconvenience. Online chat reference and email services will continue to be available to community users.

Withdrawal of study form (Library section)

Email withdrawal form to:

Miss Siti Salwa A.Rahman
Librarian
Customer Service Department
Tun Abdul Razak Main Library
Email: siti_salwa@uitm.edu.my


	03 5521 1704 \| Zuhaslinda Binti Sulaiman
	03 5543 8581 \| Consultation Services
	03 5544 3716 \| Customer Services
	korporatptar@uitm.edu.my
	Join Channel - @uitmlibrary
	Whatsapp
	Click here to view QR Code
	Facebook Chief Librarian

LIBRARY FAQs

UiTM Links

About UiTM Library

Contact Us